Your order, delivered anywhere in the world.
4 warehouses across 3 continents. 6 international carriers. Real-time tracking from dispatch to your doorstep.
ELFCAM has built one of the most efficient logistics chains in the fibre optics sector. Every order is prepared, shipped and tracked in real time — from our warehouse to your doorstep.
Express Elfcam Fulfilment
Our Elfcam Fulfilment service handles the entire logistics chain — preparation, packaging, shipping — to guarantee the shortest possible lead times.
Mainland France
Free delivery from €35 · D+1 express option before 1pm · Saturday delivery available
Europe
Free delivery from €119 · D+1 express delivery option available (extra fees apply)
Our warehouses
2 strategic sites, thousands of references in stock, shipped within 24h. Your parcel always leaves from the site closest to you.
🇫🇷 France — Thiais
ELFCAM SAS · 6-8 Rue du Travy, 94320 Thiais
Mon–Fri 10am–6pm, no appointment needed. Select « Store pickup » when placing your order.
🇩🇪 Germany — Messel
ELFCAM GmbH · Georgenhauser Str. 1, 64409 Messel (Frankfurt am Main)
Rapid coverage: Germany, Benelux, Central Europe, Scandinavia.
Our carrier partners
A network of excellence for every type of shipment.
Chronopost
Express France
France’s #1 express delivery service. Next-day delivery before 1pm across mainland France.
Colissimo
Standard France
La Poste’s flagship service. 2–3 business day delivery, to your home or pickup point. Free from €35.
DHL Express
Europe & International
The world leader in express logistics. Door-to-door tracking, coverage in more than 220 countries.
FedEx
International Express
Reliable international express transport. Ideal for shipments outside Europe, overseas and intercontinental.
UPS
Europe & International
Flexible solutions, guaranteed lead times, pickup-point delivery and streamlined return management.
GLS
Europe
European parcel specialist. Network covering more than 40 countries with fast and reliable delivery.
Our partnership with TrackShip
ELFCAM has entered into a strategic partnership with TrackShip, the global benchmark multi-carrier tracking platform, to give every customer complete and automatic visibility on the progress of their order.
🌐 What is TrackShip?
TrackShip is a SaaS platform specialised in multi-carrier parcel tracking. It aggregates real-time data from over 900 carriers worldwide into a single, intelligent interface. Every status change is captured instantly and automatically relayed to the customer.
⚡ How does it work?
As soon as your parcel leaves one of our warehouses, TrackShip takes over. You immediately receive an email with your tracking number and a link to a dedicated page. TrackShip monitors the journey 24/7 and notifies you at every key step, with no action required from you.
📊 A unified dashboard
Whatever the carrier used, all your ELFCAM shipments are gathered in a single dashboard accessible from your customer area. No more wasted time navigating between several websites to find your parcel.
🔔 Proactive alerts
TrackShip does more than just track: it alerts you in case of any anomaly. Delay detected, parcel stuck in customs, failed delivery attempt — you are notified instantly so you can react as quickly as possible.
🤝 Why this partnership?
ELFCAM ships from 2 warehouses with 6 different carriers. To guarantee full transparency for every customer, regardless of country, we needed a solution capable of centralising and automating the entire tracking flow. TrackShip is the market reference.
🔒 Security & confidentiality
TrackShip processes tracking data in strict compliance with GDPR. Only the information necessary for delivery is shared. Your personal data is never resold or used for third-party commercial purposes.
✓ Proactive email notifications
✓ Unified dashboard
✓ Real-time tracking 24/7
✓ Visible in your customer area
✓ Automatic anomaly alerts
Your order in 4 steps
Order
Secure payment and immediate confirmation
Preparation
Shipped within 24h from the nearest warehouse
Active tracking
TrackShip notifies you at every step
Delivery
2 business days, or D+1 express
Our guarantees
Insurance
Parcel not received within 7 days = claim and refund guaranteed
Multi-parcel
Split shipments at no extra cost for faster delivery
Damages
Immediate reporting for quick handling and replacement
Proximity
Automatic dispatch from the warehouse closest to you
A question about your delivery?
Our logistics team is available Monday to Friday.
